There are so many Web Analytics engines available it’s hard to decide what to use. And once you have Web Analytics installed-what do you do with all of that data? Dave Conlon from MIT's Informatio...

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Poddirectory is a free podcast app that doesn't require any downloads. Hit the play button to the right of an episode and start listening immediately. Join us to save your progress and follow your favorite podcasts.
Offering world-class customer support and service in the IoT era requires a comprehensive and scalable analytics platform that is well-integrated with existing support workflows. With ThingWorx Analytics, companies can deliver enhanced customer support, resulting in reduction in mean-time to repair (MTTR), offer enhanced service including proactive support and predictive maintenance, and offer value-add services that directly benefit customers.
Presented by: PTC and Glassbeam
<p><i>Speaker(s): Brett Flinchum (Vice President of Customer Success, Springpath); Puneet Pandit (CEO and President, Glassbeam); Ryan Caplan (General Manager, ThingWorx Analytics PTC)</p>